
Max Klapp
UX & Product Designer
Available for work
ABOUT ME
Somewhere between strategy and craft.
I spent over a decade as a tattoo artist across California, Washington and now Austin. The work taught me that the hardest part was never the ink, it was translating someone's story into something they'd carry forever, with no room for a second draft.
One client wanted to honor her children but had no clear direction, just fragments: birthstones, constellations, ornamental line work. Getting from that to a single piece she'd wear for life meant asking the right questions and building trust fast.
That's the skill I'm bringing to product design. High-stakes, zero-error work, reading what people actually need, and executing with precision. Different canvas, same standard.
FOCUS AREAS
UX Design
Product Design
Mobile Design
Design Systems
User Research
Accessibility (WCAG AA)
TOOLKIT
Figma
Prototyping
Wireframing
Procreate
Adobe Illustrator
Framer
HOW I WORK
My process
PHASE 01
Empathize
Domain expertise over formal interviews. Years of client consultations gave me a research foundation most designers would need months to build. I validate assumptions against real user behavior before moving forward.
01
PHASE 02
Define
Persona development and journey mapping to surface where friction actually lives. I write problem statements that keep the work honest and the team aligned.
02
PHASE 03
Ideate
Low fidelity exploration before committing to any direction. Ideas earn their way into high fidelity. I explore multiple solutions before landing on the right one.
03
PHASE 04
Prototype
High fidelity screens built with a component library designed to scale. Every decision is documented and rationale is clear.
04
PHASE 05
Test
Success metrics defined before design begins. I identify what good looks like early so outcomes can be measured, not just assumed.